Good service from staff, offered to carry your luggage up and down. Replenishes your mineral water daily even though we did not drink it for the first 2 days. Changes fresh towel for us daily too. Love the ambience and the whole hotel is very aesthetic. Toilet size just nice, not overly cramped. We have no issue with hot water, it turn hot within 10s through out our stay. Has a nice cafe downstairs, their cakes, pastries and drinks are quite good. The venue is convenient, walking distance to 2 cafes (away coffee & lagom house) and within 5mins walk to 711. Aircon is strong, has smart TV which allows you to watch youtube, prime etc but need to sign into your own account. Hotel venue is easy to find as grab food driver does not have issue locating us. Drinks in the fridge is foc, hotel did not collect deposit from us during check-in too. Not sure if it's because we already fully paid before arriving. Hair dryer and universal plug is provided. Got bidet.
Alyssa
2023년 11월
This was a wonderful stay. The staff are all so welcoming and the level of customer service is what I would expect at a much more expensive hotel. I worked in the hotel industry for many years and I was genuinely very impressed with the thought, care and kindness that the staff show to all guests. Thank you so much ka. Location was good for me as I don't care about being close to the malls. I liked the local area very much and there were some good restaurants and a 24 hour laundromat close. It was a $2 cab ride to the main city centre. Rooms were very comfortable and the bed was great.
Josie
2023년 7월
What did I like about the property? EVERYTHING!! The hotel itself is sooo nice. As you can see in the photo, that is what you’ll get. The service? Boom! Best service I’ve experience before. They even collect our luggage from the moment we arrived with van. They even provide us welcome drink, really friendly staff, nice environment. What else do you want? This is soooooo perfect!
Nor
2024년 8월
All the staff members were extremely friendly and hospitable. The rooms were super clean and the property was beautiful. The property is also very easy to locate. The property is quite some distance from other places, but taking Grab is very easy and there are also a few very famous restaurants that are within walking distance.
Yong
2023년 6월
The hotel was beautiful and clean. The staff was attentive to guests and did everything they could for the guest to have a great time. There is also a nice cafe that shares territory with the hotel, where hotel guest are entitled to a discount.
Patrikas
2023년 7월
No words can describe how much I love this place! The moment i stepped into lobby, I was mesmerised by the minimalist-santorini vibe of the hotel. We had been served a refreshing drink by the friendly staff and their hospitality is top notch. The parking space is quite limited but we can park by the roadside. The hotel is attached to a small cafe below, it’s not halal unfortunately. But, you have a countless of photographs spots. I will definitely come here again, soon.
Nor
2024년 3월
Nice and clean. Staffs were very polite can speak English very well. Very comfortable bed and pillows. I did not have problems or sore neck the day after which I usually get if the pillow was too hard. The hotel did pretty good job for management and architecture. Lovely local people and easy to find local to eat. Recommend to hire the scooter to explore the city.
Nutkrita
2024년 3월
Very pretty building with a minimalistic design and decor. The cafe right next to the hotel also makes delicious coffee and small bites. The room I stayed in was very spacious and comfortable. Basic amenities such as soap, shampoo, hairdryer etc. were provided. Location is also good, not too far from the city centre. Staff were really helpful and friendly.
Ziziana
2023년 5월
The stay is superb! One of the nicest hotel in hatyai because most hatyai hotels are old. Very instagramable and there is a nice cafe attached with the hotel. Get discount when you spend in the cafe as a hotel guest. The hotel has no lift but they will help you to send your luggage. After staying in other hatyai hotel this hotel just feel like a 5-star to me because they offered international plug, slippers, free drinks in the fridge, welcome drinks (refreshing) and even beer opener if you need. The staffs are helpful and always greet you with a big smile. They will be at the reception for 24 hours. The bed is very comfortable and the entire hotel is very clean. The water pressure is good, even shower feels relax here. The mirror comes with a ring light which is very friendly for make up.
Alyssa
2023년 6월
All of it! The bed, the room, the pool, the warm welcome from the staff! While waiting for check in process, 1staff helped to take care n play with my baby. They are so friendly! They also helped to make booking for tuktuk and advice us not to simply trust any tuktuk or grab. Definitely will come again!
Najatulsyahirah
2024년 2월